Customer Testimonial Video Production

Videos that tell a story

Making your voice heard means being distinctive and genuine. Video interviews are the perfect way of portraying yourself, your staff or your clients with honesty – an approach that your audience will respond to.

Video interviews can be used to demonstrate the expertise of your staff or the results you’ve delivered for clients.

Conducting a video interview isn’t as easy as it looks. You need to put the interviewee at ease and structure your questions in a way that quickly gets to the heart of the subject. The resulting interview needs to be comprehensive but also conversational in tone.

That’s where our experience in broadcast journalism proves invaluable. We’ve conducted hundreds of interviews and know how to get the best out of people on camera. And we know how to craft these interviews into tightly edited videos to be shared on your website or social media.

United Utilities leakline

This video was produced in collaboration with PR agency Judge & Howard. We shadowed members of United Utilities’ rapid response team as they dealt with leaks reported through their public hotline, leakline.

Recycle for Greater Manchester case studies

One in a series of video case studies we produced for Recycle for Greater Manchester around the theme of ‘upcycling’. The videos featured local designers and creative projects and were screened at a show featuring upcycled fashions.

NHS North West Leadership Academy – case study

This case study for the NHS Northwest Leadership Academy focusses on the Cumbrian town of Millom. The film explores the difficulties facing health provision in the area, how the community has risen to the challenge and how the NWLA is learning from their experiences.

BCH Solutions client testimonial

Video testimonials can be a very powerful marketing tool – in this example we hear from a customer of Manchester based BCH Solutions about the exemplary service they have received.

NHS Health Education England case study

This is one of a series of case studies for NHS Health Education England about ‘transformative ways of working in the Northwest’. Each case study takes a fly-on-the wall approach and follows members of staff as they undertake innovative roles across the NHS.

Pharmacy2U client testimonial

Pharmacy2U is one of the UK’s leading online pharmacies. In this series of case studies we asked their customers how the online ordering service makes a genuine difference to their lives.

Heritage Trees ‘Your Stories’

Heritage Trees is a scheme to record, celebrate and protect our local tree heritage. We filmed a series of case studies based around personal stories submitted by members of the public. The videos summarised the scheme with animated maps, facts and figures.

Eco Lighting – Case Study

This case study for Eco Lighting Specialists shows how their client Graham & Brown slashed their lighting costs and carbon emissions by installing LED lighting. The video is built around an interview with the client to provide genuine feedback about the service provided by Eco Lighting Specialists. We visited the installation several times during the [read more…]

Speed of Sight – World Record Attempt

Almost all of our charity videos are based around interviews. This is because charities impact people in a meaningful and potentially life-changing way, and these stories deserve to be told. We filmed driver Mike Newman, who is registered blind, as he attempted to break the world blind land speed record. This had been a personal [read more…]

JacRox – Customer Testimonial

A very common type of video – and one of the easiest for us to produce – is customer testimonials. These are short and simple videos in which your customers, clients and supporters say in their own words how they have benefited from your services. Because these are unscripted and feature genuine customers, they come [read more…]

Faith in Nature – 40th Anniversary

Video is a great way of communicating the values and character of your business, especially if it’s a personal success story. In this example Rivka Rose talks through her experience of taking natural beauty products company Faith in Nature from humble beginnings to a global brand. The video was created for the company’s 40th anniversary [read more…]

If you have an enquiry about a video project please get in touch using the form below